Need assistance? You’re in the right place. Explore frequently asked questions, platform details, and support resources designed to make your experience with Block Reserve seamless.
We’ve answered the most common questions about Block Reserve, from account setup to how our private OTC service operates.
Block Reserve is a private OTC (over-the-counter) crypto exchange based in Canada. We specialize in secure, high-value digital asset transactions with no public order books, built for discretion and precision.
Unlike public platforms, our OTC model matches buyers and sellers directly, locking in a fixed rate without market slippage. You’ll receive private, advisor-guided execution, not automated trade books or exposure.
Yes. To ensure regulatory compliance and protect all parties, we require all users to complete a streamlined Know Your Customer (KYC) and Anti-Money Laundering (AML) process before trading.
We currently support major assets including BTC, ETH, USDC, and USDT. Additional assets may be available upon request depending on size, timing, and counterparties.
Simply reach out via our contact form or email Info@blockreserve.com. A dedicated advisor will walk you through onboarding and help schedule your first transaction.
Whether you’re just getting started or managing your account, our Help Center has the information you need to navigate Block Reserve with confidence.
Everything you need to know to begin your OTC crypto journey, onboarding, KYC, and first steps.
Manage your profile, verification status, and security preferences with ease.
Learn how our fee structure works and how we handle trade settlements in CAD, crypto, or stablecoins.
Answers to common questions about how Block Reserve operates and what you can expect when working with us.
We match buyers and sellers off-market, locking in a fixed rate. An advisor confirms details, and funds are settled directly through our secure infrastructure, no public order books involved.
Yes, we use multi-layer encryption, third-party custody solutions, and regulatory compliance measures to protect every transaction from end to end.
Absolutely. You can select settlement in CAD, USDC, USDT, or other major assets depending on your preference and trade size.
All trades are advisor-assisted. We guide you through pricing, confirmation, and execution to ensure every deal is handled with precision and confidence.
Confidential crypto services built with institutional standards. Your assets, your terms, always secure.